Mobile Telephone Surveys
Nearly half of American households depend on their wireless phones to make most or all of their telephone calls. 38% of households have no landline, and a further 16% make most calls via wireless1. If you are conducting CATI research among the "general population", and are only calling landline households, you are missing a large proportion of the population, enough that you could be drawing incorrect conclusions, lacking the opinion of key constituents. Leading researchers, including the U.S. Bureau of Statistics, Stats Canada and B.C. Stats are rapidly working to include mobile phone numbers in their research studies. Ask us how to ensure you really are reaching your target population when you conduct CATI research.
1 The study was produced by the Centers for Disease Control and Prevention’s (CDC) National Center for Health Statistics (NCHS) July-December 2012 National Health Interview Survey
Mobile App Feedback
Advanis’ is proud to announce our latest innovation – our Mobile App Recruiting tool. Our Mobile App Recruiter uses cutting edge technology to deliver real-time, actionable mobile app customer feedback to the desktops of our client’s decision makers. Whether we are recruiting your customers/members who are using your app to:
- Gain transactional activity feedback;
- Become a part of your mobile app users online panel;
- Recruit to Relationship-based, Product Development, Pricing or Channel Development studies
- Recruit to other Multiple Survey Modes (CATI, IVR, Online)
- Simply re-contact those that download the app, but never use it.
Advanis is able to effortlessly deliver insights on your delivery promise to your most important assets. Advanis’ Mobile App Recruiter is simply another example of how Advanis differentiates itself in the marketplace: by combining our creative problem solving, analytical excellence and technological innovation. Please contact us view our mobile whitepaper to learn more.
Mobile Online Surveys
Advanis has been monitoring survey attempts and completions on mobile devices on all surveys, and has seen this grow in recent years. Currently, 15-20% of completed surveys are on a mobile device - when telling participants that our surveys are mobile friendly, this number has reached as high as 50%. Moving forward, mobile surveys that take advantage of the tools on the device (e.g., the camera, audio, or video) can add a richness and depth to survey research. For more information, see Mobile OnlineSurveys
If your target respondent is likely to include a high proportion of mobile users, we can recommend survey design changes that can be made to enhance the user experience.